reimage
Reviews and Complaints
Cannot delete from your PC
- Did not accurately describe their service and pricing
- Deceptive business practices
Preferred solution: let me delete
If my complaint is actioned to my satisfaction I will be glad to recomend your service.
Preferred solution: Price reduction
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Verified Reviewer | Ossining, New YorkI need a new license key for my membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReimage pop up wont close
Preferred solution: i want to get rid of the pop-up for good
Refund
Desaster to computer
I purchased your program and downloaded it and ran it everything looked great until I tried to use my computer and over half of my programs were gone. They would not load the icon was removed and when I looked for them it said the program had been removed and did I want to delete the Icon.
After half the day reloading my programs I use on a daily basis and I Removed reimage from my computer I figure If you sold a program that did that to a computer there was no need to ask for a refund. From what I read trying to get a refund is almost impossible so I figure I have learned a lesson no matter how good a program claims to be It can be a load of crap and I will let everyone know it.
No Answer, just hung up while in hold.
Preferred solution: A call to me at 870-885-0834
Can't login
Preferred solution: need you to login to my computer &fix! Please
I had to repair the registry of one customer's computer that was ruined by Reimage
Preferred solution: Let the company propose a solution
I am pissed!
Reimage was installed on my Windows10 computer without permission hoping I would buy the product. I bought my Dell at BestBuy and I have Geek Squad support a phone call away. I use WebRoot to protect my PC!
I have Dell support to keep my Pc current with enhancements!
Reimage sucks!
I didn’t want the product! Had trouble getting it off my computer.
It was installed without my permission. I had webroot already protecting my system with BestBuy’s geek squad a phone call away.
Why would I buy another product! Not happy with this intrusion.
Don't need it. Barry Boone boonedadb@***l. Take me off your list immediately!
Constant reminders
Yes you can help, you can start by NOT constantly bringing up charts and reminders that my computer is about to crash, and without your specific help, l will be like a 2 week old child left at home to fend for myself. I have MacAfee thank you, and l have had them looking after my computer for the last 6 years, so kindly STOP sending me constant reminders.
Refund for program i did not ask to be renewed
Preferred solution: Full refund
Windows 10 install
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Hello! Thank you for letting us know the challenges you have on removing the program on your computer.
Before we proceed, may we know the reason why you wanted to remove the program? Please send us an email at support@reimageplus.com or call at us 1-213-275-3200 so we can locate your account and work with you to resolve any issues as quickly as possible.