Not resolved
0 comments

I had a crash...Seemed to be a virus or Trojan...AVG and MWB didn't catch it...Well, I was led to a "free" scan by Reimage.Naturally, after the scan was done, I needed to decide--ignore or pay.

This time--I paid. A 1-year subscription. And as with other reviewers here, I was asked to pay much more for a "software engineer" to really fix things. Hmmm...The scan took 7 hours.

Then, Windows said I needed 11 updates before it could shut down. What does that tell us?? I called Reimage customer service, and got no useful input...I ran MWB. And it showed 89 PUP's--all being Reimage files.

MWB then crashed. Reimage then said it needed to do a scan, and did a quick one. It said there were 110 registry issues. But no "threats."...Purely out of curiosity, I ran another Reimage scan on day 2.

It found new problems to fix! And this time, after the re-boot, it said it needed to go to Windows update and put some files back on! C'mon, people, we are at their mercy. I don't know if the product helped or hurt me--I'm guessing the latter.

One other issue I have had since the first scan--my Word processing is so slow it makes me crazy.(Save As issue.) I wish I had not PAID for this!!!

Review about: Reimage Customer Care.

Reason of review: Not as described.

Preferred solution: Apology and fix Word.

Had an Experience with Reimage?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

UBER - I was charged $253 UBER "...i requested a ride and finally was picked up.I check my bank statement and noticed that over $200 had been charged and it was from Uber..." Read more Domainracer - Excellent services for a great price Domainracer "Their SSD-based hosting offering is excellent bang, and the few issues I've encountered were addressed quickly and competently, with no follow-up required.As reseller customers are happy with their web hosting..." Read more A useful Review of Agriya From Jonathan Carroll & Inspirational Success Speech by Agriya’s Dynamic VP Ms. Sheerin Banu Agriya "Two of Agriya’s special clients Jonathan and Casey express their gratitude towards Agriya’s responsive service. Here they are discussing our efforts in assisting them to establish a fundraising website for..." Read more Spywhizz - SCAM ALERT Spywhizz "Spywhizz a total scam do not answer once you pay your money a fraud business do not deal with Spy whizz waste of time and money they spywhizz should not..." Read more Smartstyle - Stylist was very nice but didn't do my hair well at all Smartstyle "First thing, my hair is very wavy and about 2 inches past my shoulders. When I first went to the salon I explained this to the manager who scheduled my..." Read more My Perfect Resume - I Had No Problem Canceling My Perfect Resume "If you try to cancel online you have to do it through the desktop version of their site if you're on mobile (or just do it on a laptop or..." Read more Chopretail - So far the worst and don't think it will get better. Chopretail "I PURCHASED ALTOIDS AND THOUGHT I WAS GETTING A BETTER DEAL BUT FOUND OUT THE PRICE WAS FOR 2 AND NOT 12. THE 2 WAS FROM CHOPRETAIL ON THE WALMART.COM..." Read more Northern Tool And Equipment - Brand New Generator Caught Fire Due to Gas Leak Northern Tool And Equipment "Whatever you do DO NOT BUY A GENERATOR from this company. Last week my brand new $1800 13000 watt generator blew up and caused my house to catch fire. The..." Read more