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I purchased the software and they found a trojan in my pc, when I tried to activate a guy on the phone told me that I had to allow a remote access to "resolve the problem" I told him that it was the first time in my life what I had to do such a thing just to activate the sofware I requested my key 3 of them he refuses anyway, after accessing my pc he asked for $200.00 to fix it, I replied that it was better for me just to by another pc so he transferred the call to one of the friends of Ali Baba from India and him reduced the price to another 39.95 at my rejection and insistence to obtain my activation key already paid, without asking permission he downloaded and installed a software called password manager and started displaying all my credit card numbers in the screen and tried to intimidate me

that my pc had a vulnerability and my personal information, I sent him to *** and asked for a refund right in the spot, he disconnect and let me alone, my pc has been acting weird since I just send a warning to this company that they will be the first suspects if somebody start draining money from my bank account or buying stuff with copies of my credit card. That is what they do,

Reason of review: potential hackers my pc has to go to the garbage.

Monetary Loss: $200.

Preferred solution: Full refund.

reimage Cons: Them because they are dishonest.

Location: Miami, Florida

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Reimage.Support

Hi, We want to first apologize for any inconveniences or problems that these issues caused you. Reimage will not allow this type of behavior as we value customer experience all the time.

It is much appreciated if you can provide more information for us to pull up your account and investigate what happened during your session with one of our employees. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: Toll- free number is 1888-844-3886 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Guest

reimage total are hackers themselves. Paid $500 and Pc is ruined

Guest

Also had same experience tried to up sell me and computer is worse off than before and I feel violated

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