reimage is a SCAM
I was having issues with my computer and downloaded and paid for their software, when it got stuck after 4 hours forcing me to call them up. A lady came into my computer telling me I add a Trojan.
I was leary but was desperate as I use my computer for my business. After paying $200 the guy came in as I watched he used FREE software for adware cleaning. I have Micro Trend which is good and they wanted to install Macafee which we all know is not good and spies on people slowing your computer down. After I rebooted my computer it all crashed to the point I couldn't get it back up again.
Finally I was able to after it restored it to a previous time. They lie, calling me claiming they had fixed my computer when in fact they made it worse. I spent all day cleaning out stuff. I will be asking for a full refund and reporting them to consumer affairs!
While I watched him to do this I took pictures with my cell phone to prove up their own program installed adware called PUP, so don;t fall victim to this fraud!
They pray on people who know nothing about computers when I at least know enough to know when I'm being scammed. BEWARE it is a scam.
Reason of review: Poor customer service.
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Hi, We want to first apologize for any inconveniences or problems that these issues caused you. Rest assured that we are ready to help and will further investigate with what happened during the remote session with one of our technicians.
It is much appreciated if you can provide more information for us to pull up your account. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: Toll- free number is 1888-844-3886 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
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