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Attempt to contact their support a complete failure. The support contact email address failed apparently due to it not being a valid address. When I foolishly accepted a one off repair (after knocking back a one ,two, or three contract) they placed additional programs...
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#1377611
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Had a very pushy person try to have me (an 86 year old) sign up for 3 -2 - 1 years and then conned me into a one off repair. This resulted in many problems including installing a program allowing additional external access control. The Phone numbers given for contact...
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1.1
I didn't like
  • Other than it was the worst
  • Fact that it did not work and left a virus
  • Too pushy for elderly
#1376632
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As far as I'm concerned I paid $350,00 for the mcafee security program. I was sent an e-mail stating I was suppose to be contacted by reimage on Sat., 9-22-2018 at 11am. I waited 20 mins no call, so I called I was given nothing but BULL. If your thinking about using...
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1.0
#1362827
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On August 8 I was billed for $56:59 twice for one service which was unsuccessful. At the time I was having problems with my computer which would not recognize my passwords even when I changed my password a number of times but the very next time I used the new password...
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#1341193
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I wanted to renew my subscription to Reimage as I used it last year and it helped resolve some of my slow computer problems. I called because I had a question, the answer to which cannot be found on their website, and a service technician (installation specialist)...
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Anonymous
Steve

I had a similar pushy customer service lady who was fixated on up-selling me to a $399 per year or $599, 2 year service contract & just would not let go, to the point of havin...

2.7
I liked
  • Program that fixed a few issues in the past
I didn't like
  • Customer service
  • Call agents did not listen to my problem and talked over me
#1324216
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I downloaded the product because I was having a slight issue with my Windows 7 computer not being willing to copy ad paste photos from my phone to my desktop. It worked for years and now would not work. Once the software did the analysis, there was a link and you have...
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Anonymous
SteveO

Wow! Glad I steered clear of reimage

Anonymous
Steve

Exact same thing happened to me only the up-seller got to the crux ...... selling a 12 month virtual technician subscription for $399 or 2 years for $599. The pushy Filipino u...

#1311789
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Keep trying to charge 25% more than they advertise. UK price is advertised as £19.95 for one off repair plus £9 for a years support. When trying to pay through PayPal - total came to £39.95. Thats about all I can say - why does this have to be 100 words? Now I'm...
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1.0
#1308349
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Used reimage to correct bootable win 7 problems. When program finished corfecting detected problems, restart and drive could no longer boot. Performed repair install and restarted successfully. Removed reinstall using add and remove, and after attempted reboot,...
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1.2
I didn't like
  • Fact that it did not work and left a virus
  • Any of there fng pop ups
  • It maxe pc unbootable
#1298571
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After working with Microsoft for two weeks, and over 8 hours online under their control, to resolve freezing/crashing issues with my year old HP Laptop, I decided to try another channel. I found Reimage Plus online, and believed it might be another approach. You first...
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#1294103
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Reimage - Terrible experience

My pc(Windows 10) kept crashing so I downloaded reimage and it didn’t do anything at all.I want my money back.
#1280583
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