I was having problems with my computer, paticularly Windows, I believe. I bought reimage and ran the scan and supposedly it was fixed. No it was not, Days later my computer crashed. I couldn't reboot and was offered only one choice and that was to completely wipe out...Read more
I didn't like
- Passing the buck when it was their doing
- Customer service
My computer has a problem with crashing. Reimage repair was promoted as solving the problem. I bought it and installed it after paying. It did a reasonable clean up but it still kept crashing. I contacted the Helpline and they spent over an hour on line. The Service...Read more
I called because a pop-up my computer was acting slow. 1st. mistake, I trusted them to fix my computer for 299.99..I paid them 2nd mistake. I spoke with so many different tech people like Smanchu, like Smonga, and last a person gave me the name Johnathan...Read more
I had used this service for my PCs for a year. I decided to try it again. They did not give me the keys to use it so I called them. 3 times I was hung up on by a 24/7 person after telling them I haven't got the keys. Nothing else! If I was angry i can see hanging up...Read more
I called Reimage. I bought their 31.99 fix and got a key code. It did not work. I called back and was told oh, it sounds like you need our technical department. It turned out to be Premier Techie Support and got scammed for over 9,000. Its the buy iTune cards scam. I...Read more
when I asked if the initial payment was the only cost three times the operator declined to reply but very soon he mentioned that he would speak to his manager to get a special cost, as a customer. Any decent company would have mentioned this at the beginning, but no...Read more
Said it was fixing all these problems, but I now have 100 times more problems. Will have to reinstall windows, even if that fixes it, to fix what this program has screwed up. Programs and settings are all messed up and it added a password in Bios, so now cant make any...Read more
I didn't like
- Nothing else to say
when I went to check out my subscription to reimage the total price was apx $100 but the price quoted was $34.95b Not $100 If you don't respond I will contact Consumer Affairs as my legal advisor told me .ALSO I INTEND TO DISPLAY YOUR METHODS WHERE APPROPIATE I THOUGHT...Read more
Reimage - Windows issues
They spent more time trying to sell me more services at 129.00/hr. Be very careful!!
Reimage - Computer lock out
Not only did this software not fix the problem I was having, but they locked me out of every single file, program and the internet. Rendering my laptop completely useless. I guess I'll be failing my online classes this semester and throwing away $1500 for a program I bought and can't access!! DON'T DO IT!!!!
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