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I wanted to renew my subscription to Reimage as I used it last year and it helped resolve some of my slow computer problems. I called because I had a question, the answer to which cannot be found on their website, and a service technician (installation specialist)...
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Anonymous
Steve

I had a similar pushy customer service lady who was fixated on up-selling me to a $399 per year or $599, 2 year service contract & just would not let go, to the point of havin...

2.7
I liked
  • Program that fixed a few issues in the past
I didn't like
  • Customer service
  • Call agents did not listen to my problem and talked over me
#1324216
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I downloaded the product because I was having a slight issue with my Windows 7 computer not being willing to copy ad paste photos from my phone to my desktop. It worked for years and now would not work. Once the software did the analysis, there was a link and you have...
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Anonymous
Steve

Exact same thing happened to me only the up-seller got to the crux ...... selling a 12 month virtual technician subscription for $399 or 2 years for $599. The pushy Filipino u...

Anonymous
Lee Brook

i long suspected 'Cleverbridge' as bring dodgy. but, fell for the hype once moe!r Almost committed one years worth of *** bloatware that overwhelms systems (any) digs in DEEP ...

#1311789
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Keep trying to charge 25% more than they advertise. UK price is advertised as £19.95 for one off repair plus £9 for a years support. When trying to pay through PayPal - total came to £39.95. Thats about all I can say - why does this have to be 100 words? Now I'm really...
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1.0
#1308349
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Used reimage to correct bootable win 7 problems. When program finished corfecting detected problems, restart and drive could no longer boot. Performed repair install and restarted successfully. Removed reinstall using add and remove, and after attempted reboot,...
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1.2
I didn't like
  • Fact that it did not work and left a virus
  • Any of there fng pop ups
  • It maxe pc unbootable
#1298571
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Reimage - Terrible experience

My pc(Windows 10) kept crashing so I downloaded reimage and it didn’t do anything at all.I want my money back.
#1280583
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I purchased a two year subscription at a price of $250. After just one year I am getting a message popping up on my laptop saying that my subscription has expired. I called them about this and they said the $250 I paid is for 24/7 tech support but not for the software...
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1.0
I didn't like
  • Did not accurately describe their service and pricing
#1275836
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I bought re-image repair because the previous owner of my computer changed it so much that I didn't recognise it. I ran re-image & it brought it back to it's original state & everything ran better & faster. Really thought it was a great value. If there is anything...
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Anonymous
TEdwards

I purchased and ran reimage on my computer and it found problems I didn't know I had. I rebooted my p/c and it runs fine. I will try it on my laptop now.

4.4
I liked
  • No complaints
#1275787
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I have bought a new pc and need assistance with my used licence key as well as technical support to tweak my pc settings so that it can run on peak performance because I need to render but my pc crashes constantly please help this is a time-bound event I have bought a...
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4.6
I liked
  • Customer service
#1275113
Reply to reviews
may computer was badly screwed up bought re image but could not fix it had windows 8.1 replaced with a new hard drive now u want me to pay again ?????????? help thought i would use it to check on my new system now u want me to pay again? not going to happen words do...
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Anonymous
robert wardrop

BOUGHT REIMAGE AT A COST $54,95 APPLIED FOR LICENSE KEY AND RECEIVED AN EMAIL STATING THEY HAD NO RECORD OF THE PAYMENT YET MY BANK STATEMENT SHOWED A DEBIT PAID TO VISA REIMA...

1.0
I liked
  • When i used it for 2 days
I didn't like
  • Cany get a key
#1265264
Reply to reviews
I purchased Reimage believing the hype. It didn't work for me and instead left a virus on my computer. I deleted it and the program from my system. I contacted Reimage and they stated that the program that I purchased did not cover the software for the disk repair...
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Anonymous
Catherine

Yes they just did the same thing to me. I started working on my PC at 8:30 am.its now 2:11 .I bought a license key,of course it didn't work so I called reimage.the tech was re...

Anonymous
Maggie

Reimage talks you along until you are asked to pay $190 to do the fix that takes 3-5 hours.Originally I was charged $34.95 just to do the analysis which was in Canadian funds....

1.0
I didn't like
  • Fact that it did not work and left a virus
#1252853
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