reimage - Took the money and ran
I purchased the software and used it. It did nothing.
It took three to customer service to get to talk to someone. That person denied that I received no value for my money and told me that for another $155.00 they would repair my computer over the net one (1) time and for $255.00 I could get 2 years service. The tech asked to take control of my computer and I let him he install some driver software that said I had 8 drivers out of date. I asked him to release my computer after he put it back like it was.
I had to go in amd manually remove his driver software. Web Site says "Money Back if not satisfied" I'm not and they still have my $39.95
Reason of review: Not as described/ advertised.
Monetary Loss: $39.
Preferred solution: Full refund.
reimage Cons: Service was a scam.
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
Hi, We want to first apologize for any inconveniences. It is much appreciated if you can provide more information for us to pull up your account and investigate what happened.
We're you able to contact the Customer Service or Technical Support Department? Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: Toll- free number is 1888-844-3886 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!